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 What is FluencyNow?
 Why the emphasis on conversation?
 How long are the sessions?
 How much do the sessions cost?
 What will my tutor and I talk about?
 What do I do when it's time for my session?
 If I buy multiple sessions, how do I keep track of them?
 What are the technological requirements?
 Will the session be conducted entirely in the target language?
 If I buy multiple sessions can I use them with more than one language?
 Do the sessions ever expire?
 What is your cancellation policy?
 What is your refund policy?
 If I’m currently taking language classes or studying with CDs, is FluencyNow for me?
 My child is 5 years old. Is FluencyNow for us?
 I’m a homeschool parent having trouble effectively teaching my children a foreign language. Can FluencyNow help?
 I’d like to prepare for an upcoming international trip by learning a bit of the local language. Is FluencyNow for me?
 I want to learn a language but I don’t speak a word. Is FluencyNow for me?
 I’m a teacher or school administrator. Can FluencyNow be included in my curriculum?
 As a business person, I think that speaking another language would be useful for my career. Can FluencyNow help?
What is FluencyNow? We provide live, one-on-one, conversation-based tutoring sessions with native language speakers, via streaming audio and video. It all takes place at times of your choosing, in the comfort of your own home.
Why the emphasis on conversation? With FluencyNow you'll learn another language the way you learned your own native language, by speaking and hearing others speak correctly. Real-life conversation will allow you to work toward oral fluency and increased comprehension and to conquer any fear you may have of speaking. You will gain the confidence to communicate when visiting foreign countries or conversing with native speakers.
How long are the sessions? 50 minutes
How much do the sessions cost? Each session costs $30. If you purchase a 10 session package you will automatically receive the 11th free!
What will my tutor and I talk about? You will have conversations on topics of interest to you, tailored to your level of speaking proficiency. These may include travel, business, family, sports, entertainment, food and hobbies. We encourage you to indicate topics that you would like to discuss and those you would prefer to avoid.
What do I do when it’s time for my session? Go to My Account. Click 'Start Session'.
If I buy multiple sessions, how do I keep track of them? If you have purchased a block of sessions you can simply sign in on the FluencyNow website and go to My Account. Here you will find your account history and number of remaining sessions.
What are the technological requirements? You only need a high-speed internet connection and an audio headset with microphone. If you have a webcam and would like to use it, you’re welcome to do so. Your tutor will have a webcam so you can watch him or her speaking. Click here to buy a headset or webcam.
Will the session be conducted entirely in the target language? Yes. Using the immersion method, the tutor will attempt to conduct the session entirely in the target language.
If I buy multiple sessions can I use them with more than one language? Yes! You can use them with whichever languages you choose.
Do the sessions ever expire? Yes. They expire 6 months from the date of purchase.
What is your cancellation policy? Any session can be canceled without penalty up to 12 hours in advance. The session will then be re-credited to your account. If a session is canceled by the client with less than 12 hours notice it is not refundable. If a session is canceled by FluencyNow with less than 12 hours notice it will be re-credited to the client's account and the client will receive a $5 gift certificate for future classes.
What is your refund policy? FluencyNow does not refund sessions which have been purchased.
If I’m currently taking language classes or studying with CDs, is FluencyNow for me? Absolutely. With FluencyNow you will get the one- on-one, intensive practice that is often lacking in classroom settings and the interactive speaking that books and CDs do not provide.
My child is 5 years old. Is FluencyNow for us? We generally find that children aged 8 and below may have difficulty focusing their attention for 50 minute sittings. This varies by child, however, and frequently depends on a child’s level of language proficiency. It is for each parent to decide if FluencyNow is appropriate for the child.
I’m a homeschool parent having trouble effectively teaching my children a foreign language. Can FluencyNow help? Yes! FluencyNow is used by many homeschool parents, particularly as a complement to books or CDs. When you schedule sessions for your child you’ll be able to specify topics you would like covered. We can help your child master a language or prepare for college admission in a safe, monitored environment.
I’d like to prepare for an upcoming international trip by learning a bit of the local language. Is FluencyNow for me? Yes. We have basic conversational material designed especially for tourists and travelers. You will receive an email prior to your session with written material to facilitate your conversation.
I want to learn a language but I don’t speak a word. Is FluencyNow for me? While ideally designed for those with some basic knowledge of the target language, FluencyNow can also provide conversation for beginners, particularly in the case of tourists or travelers preparing for an international trip.
I’m a teacher or school administrator. Can FluencyNow be included in my curriculum? Absolutely. With FluencyNow you can offer students the intensive one-on-one conversational practice not possible in a traditional classroom setting. Teachers can quickly indicate topics they would like covered in the tutoring sessions. Giving your students more speaking confidence will make classes more productive and enjoyable, without creating more work for teachers!
As a business person, I think that speaking another language would be useful for my career. Can FluencyNow help? Yes. When conducting international business, speaking a local language is invaluable. Practicing even a few words before a trip or meeting can make all of the difference in our competitive global environment. From speaking a few phrases of greeting to negotiating complicated deals, Fluency Now can help give you an edge.
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(805) 456-0397 | po box 92252, santa barbara, ca 93190   | 5/14/2008 12:42:46 AM